About Us

Our Story

Founded in 2019, Direct Online Deals began as an online retailer with a mission to deliver exceptional customer service and make trusted international brands accessible at competitive prices — all with fast, door-to-door delivery.

Since then, we’ve grown to partner with many leading pet supply and personal care brands, offering a carefully curated range of products that prioritise quality, affordability, and convenience.

What We Do

At Direct Online Deals, we stock a wide variety of pet health, personal care, and hygiene products — including many of the UK’s most well-known and loved brands. Customers benefit from significant savings, dependable service, and a seamless shopping experience backed by our dedicated customer care and logistics teams.

Our customer service operators are fully trained to deliver responsive, friendly support — and our in-house logistics systems ensure that every order is handled with care and efficiency.

VMD Registered Retailer

We are a Registered Internet Retailer of veterinary medicines, authorised by the Veterinary Medicines Directorate (VMD) to supply NFA-VPS medicines for non-food animals. All veterinary medicines are supervised and dispensed by our designated Suitably Qualified Person (SQP).

To learn more about our regulatory status and how we ensure safe and compliant supply, please visit our Veterinary Medicines Compliance page.

Our Values

Our mission is simple: to offer professional service, friendly support, and carefully selected products for the health, wellbeing, and happiness of our customers and their companion animals.

  • Put our customers first in everything we do
  • Keep every shopping experience simple, safe, and enjoyable
  • Provide expert support and care with every order

Work With Direct Online Deals

We are experienced Brand Ambassadors and are expanding our brand portfolio and partner with companies seeking to increase their online visibility and D2C sales.

We offer full-service distribution and marketing support including logistics and fulfilment, procurement, compliance advice, promotional management, and advertising services across eCommerce platforms such as Amazon, eBay, TikTok, Temu, OnBuy, Tesco.com, and B&Q.”  “Need your Brand in safe hands?  

Get in touch and let’s see how we can grow your Brand together